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Shipping/Delivery

Shipping & Delivery

Delivery Prices:

Ireland Delivery - €8.50

Delivery Price Outside IrelandPlease see delivery information on the product page & select the destination you wish to send the
gift to and it will then display the price for you including delivery.

Delivery Times:

Please note the below times apply to Monday to Friday during working hours and exclude bank holidays. (GMT)


Nobody Home Policy / Difficulty Locating Address

Every effort will be made to have your products delivered on the date you have requested but specific delivery times or dates cannot be guaranteed.

We ask our delivery drivers to always use their logic when delivering parcels and faced with a situation that nobody is home. So generally speaking, this is what tends to happen:

  1. The driver will call the recipient on the number you have provided to get directions from them if needed. Our couriers will only call the number provided if direction is needed to the delivery address and not to arrange a delivery.
  2. The next step we will take is to leave the parcel with a neighbour where possible and leave a calling card in the door to advise your recipient where their parcel has been delivered.
  3. If all else fails we will bring it back to base and await further instructions from you, the sender. Delivery will be attempted twice before the parcel is returned to us if no details have been clarified. We cannot accept the cancellation of an order after delivery has been attempted. No refunds in this instance can be provided.

Any further queries please contact us.

Other Delivery options: Orders placed before 4.00pm on Monday to Friday will be delivered as per below indications.

Ireland

2 working days for orders placed before 4.00pm. 3 working days for orders placed after 4pm

EU:

3-4 working days

UK:

2-3 working days for orders placed before 4:00pm

USA:

2-8 working days

Worldwide:

All other destinations 4-6 working days

Gift Vouchers:

Are Emailed Instantly After Order is Processed. (Please check your Spam folder)

During the December peak period deliveries for specific days or times cannot be guaranteed.

Contact Us: +353 1 254 2160